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Shipping & Return Terms
SHIPPING
UK.
Spend over £70.00 and automatically qualify for FREE TRACKED UK DELIVERY. Orders under this amount will be subject to a £5.00 shipping fee.
Europe.
Spend over £80.00 and your order will be shipped free. Orders under this amount will be subject to a £10.00 shipping fee.
USA/ Canada.
Spend over £90.00 and your order will be shipped free. Orders under this amount will be subject to a £15.00 shipping fee.
ROW.
Spend over £100.00 and your order will be shipped free. Orders under this amount will be subject to a £20.00 shipping fee.
RETURNS
Kindly read our return terms on https://po-zu.com/pages/returns
Please ensure that you use customerservice@po-zu.com if you have any issues.
Please note this is a Pre-order item and it will be delivered once it comes in stock (estimated timeframe in the product details).
Delivery details for in-stock products are below:
| DELIVERY TYPE | TIME* | COST |
| UK Standard Delivery | 1-3 working days | Free - for all orders over £100, (otherwise £9.95) |
| Europe Standard Delivery | 3-5 working days | Free - for all orders over £199, (otherwise £25) |
| Europe Express Delivery | 1-3 working days | £25 – for all orders |
| USA Delivery Shipped by DHL | 2-5 working days | Free - for all orders over £199, (otherwise £25) |
| Rest of the world** Standard Delivery | 7-12 working days | £30 – for all orders |
| Rest of the world** Express Delivery | 2-7 working days | £45 – for all orders |
* Estimated delivery time is from dispatch date. If your item is in stock it will normally be dispatched within 1 working day.
** National customs policies vary, so for some destinations there may be additional import charges to pay. We recommend contacting your local customs office to verify current charges before you place an order. Please note that we are not liable for charges levied or for the delay of items held at customs.
All deliveries are trackable online and a signature is required upon receipt. Once your order has been dispatched you will receive a confirmation email containing a link to track your order.
Please note that we cannot deliver to PO Box addresses.
Due to the fast order processing time, we cannot amend your order once it has been placed. Please review your order carefully before submitting, checking style, size and shipping address. Please ensure there are no letters with accents in your shipping address.
All additional items sent within the same order are delivered for free, which means one flat rate of delivery whether you order one or ten items.
(Orders of two or more pairs may be sent in separate parcels if they weigh more than 2kg.)
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