CUSTOMER SERVICES EXEC
Po-Zu, a London-based award-winning ethical and sustainable footwear brand, is currently recruiting for a Customer Service Exec to join our small team initially part-time with potential to lead to a full-time position.
Po-Zu is a London-based award-winning sustainable footwear brand, launched in 2006, and currently ranked as the UK’s Number 1 Ethical Shoe Brand by The Ethical Company Organisation.
Po-Zu has incorporated some ground-breaking ideas such as glue-less shoe constructions that are designed for disassembly, a biomimicry designed shock-absorbing coconut husk Foot Mattress™, an edible shoe cream whilst using sustainable materials such as Piñatex™ (an alternative to leather using pineapple fibre), organic cotton, natural cork and pure woollen tweed.
CUSTOMER SERVICE ASSISTANT
As part of the Po-Zu holistic approach this is a key role when it comes to communicating our values to customers, understand and satisfy their requirements and exceed their expectations where possible. Reporting to the Customer Service Manager, you will be responsible for liaising with external and internal partners on all online orders and fulfillment activities, provide excellent customer service, and drive positive customer engagement. You will also have input in marketing communications and promotions.
DESIRED SKILLS AND EXPERIENCE
Please send your CV and a covering letter. As part of the application please explain how you meet all of the above criteria and why you are the right person for this role.
Email your application to: email@example.com