Pause Points FAQ

  • How do I join the Pause Points?

    Customers with store accounts are automatically enrolled. If you do not have a store account, join the Pause Points today by clicking here to create your account.

  • How do I earn points?

    Earn 10 points for every £1 you spent excluding any shipping fees, taxes and discounts applied. Rewards are issued as coupons.

    Reward Points
    £10 Voucher 1,000
    £25 Voucher 2,500
    £50 Voucher 4,750
    £100 Voucher 9,500
  • How do I redeem rewards?

    First, you need to be signed in to your store account. Rewards can be redeemed through the Redeem Rewards Page which can be accessed through the Rewards Widget located at the bottom of the store.

  • How do I use my rewards?

    Rewards are issued as coupon codes. Remember to apply the reward coupon code on the payment page during checkout (only one coupon code per order).

For further information and for terms and conditions click here.