Contact Us

Whether you have a burning question, or just want to give us some feedback, we love hearing from our customers. To save you time, we’ve put the answers to the most popular questions on our FAQs

If you can’t find what you’re looking for, feel free to get in touch.

The best way to contact us is by email.

For queries relating to your online order, sizing, information about our shoes or to find out when new stock is coming in please email:

For press enquires please email:

Interested in stocking Po-Zu? Please email:

Interested in working at Po-Zu? Please email:

For all other enquiries please email:

You are also welcome to use our live chat feature by clicking the grey 'Chat/Support' button at the bottom left hand of the screen. When the live chat is off you can still leave us a quick message by clicking the button and filling out the contact form.

We’re often very busy trying to be the best shoe company in the world (as small as we may be), but we’ll endeavour to get back to you as fast as we can.

There are many other ways to keep in touch with us; on FacebookTwitter, InstagramPinterest, via our blog and by signing up to our email newsletter.

Have a really urgent enquiry? Give us a call on +44 (0)20 7263 7588. We’re generally in the office Monday to Friday between 10:00 - 17:00 GMT, but if we’re away from the phone, leave us a message and we’ll get back to you.

The web shop is owned and operated by:

Po-Zu Online Ltd.
80-83 Long Lane
London, EC1A 9ET

UK Company Registration Number: 07108652

Please do not send returns to the above address.
If you are unsure where to return your order please contact us via email: or phone: +44 (0)20 7263 7588