Shipping & Return Terms

SHIPPING

UK.

Spend over £70.00 and automatically qualify for FREE TRACKED UK DELIVERY. Orders under this amount will be subject to a £5.00 shipping fee.

Europe.

Spend over £80.00 and your order will be shipped free. Orders under this amount will be subject to a £10.00 shipping fee.

USA/ Canada.

Spend over £90.00 and your order will be shipped free. Orders under this amount will be subject to a £15.00 shipping fee.

ROW.

Spend over £100.00 and your order will be shipped free. Orders under this amount will be subject to a £20.00 shipping fee.

RETURNS

Kindly read our return terms on https://po-zu.com/pages/returns

Please ensure that you use customerservice@po-zu.com if you have any issues.

Contact Us

There are several ways to keep up to date and in touch with us; on Facebook, Twitter, Instagram, Pinterest, via our blog and by signing up to our email newsletter.

You can also find answers to some of the most common questions in our FAQs.

For queries on product, orders, deliveries and returns, you can get in touch directly with Customer Services by email at alison@po-zu.com

For Press & Marketing enquiries, please email us at press@po-zu.com

For Wholesale and International Distribution enquiries, please email us at alison@po-zu.com

Our online store www.po-zu.com is owned and operated by:

Positive Change People Ltd.

Registered address:

10 C/O 10ca, 10 Cheyne Walk, Northampton, England, NN1 5PT

Registered in England & Wales, Company No. 12706052

*Please note returns are not accepted at this address - they need to be sent to our fulfilment centre, and the address can be found here on our Returns page.

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Shipping & Return Terms

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